survey

Survey Results — The State of the NetSquared Community in 2019

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Who are NetSquared's members? Why do they attend? What are their technology struggles? NetSquared's annual survey of all meetup members answers these questions and more. Plus, the results help our local organizers and partners build stronger groups with better events.

We received over 250 responses to the survey, drawing from our global meetup membership.

Executive Summary

  • Most NetSquared participants come from small "startup" nonprofits with no budget and no staff. They come to us looking for practical tips and a supportive community.
  • Participants find NetSquared valuable because it helps them network with other nonprofits, learn digital skills, and find project collaborators.
  • Event attendees are unfamiliar with TechSoup's services, but less so than they used to be. ;-)

NPS Score: Would You Recommend NetSquared to a Friend?

How likely are you to recommend this meetup to a friend or colleague?

We added a Net Promoter Score (NPS) scale this year, asking "how likely are you to recommend this meetup to a friend or colleague?"

A score of "4.7" doesn't mean much without context — the interesting results will come when we run the survey again and see if the score changes. But NPS benchmarks suggest that this is a low, but still positive score.

Survey Results: The State of the NetSquared Community in 2016

elijah's picture

Who are NetSquared's members? Why do they attend? What are their technology struggles? NetSquared's annual survey of all meetup members answers these questions and more. Plus, the results help our local organizers and partners build stronger groups with better events.

As of December 1, 2016 we have received 469 responses to the survey, drawing from the 38,000 meetup.com members making up more than 75 groups. The full survey results will be published in the organizer's handbook.

Executive Summary

  • Most NetSquared participants come from small "startup" nonprofits with no budget and no staff. They come to us looking for practical tips and a supportive community.
  • The top three technology challenges for respondents are building websites, managing data, and fundraising.
  • Participants find NetSquared valuable because it helps them make connections that help them do their job better, make better IT decisions, and increase their productivity.
  • Event attendees are surprisingly unfamiliar with TechSoup's services.

Events are timely and insightful

How Are the NetSquared Organizers Doing?

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Every year we survey the NetSquared organizers to take the temperature of the community and get a sense of how we can serve them better. We want to identify what is working and what could be improved. This year 58 NetSquared organizers completed the survey (vs. 33 last year). Last year’s baseline results will give the current results comparative context.

Survey Results: What Do Net2Local Attendees Want?

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TechSoup Global recently surveyed the members of our North American NetSquared community (Net2Local) on meetup.com. In the past we have closely examined the experiences of our volunteer organizers but this is the first time we have asked the members who attend our events to tell us what they think of Net2Local and TechSoup.

We will be sharing the results of the survey in two posts:

Which Net2Local Groups are Most Keen?

elijah's picture

TechSoup Global recently surveyed the members of our North American NetSquared community on meetup.com. In the past we have closely examined the experiences of our volunteer organizers but this is the first time we have asked the members who attend our events to tell us what they think of Net2Local and what topics they are interested in.

We will be sharing the results of the survey in two posts:

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