I just ran across this book while aimlessly link-hopping on Amazon -- an especially favored pastime whenever I've got the Asian bird flu, which is what it seems like over here. I know it can't really be that, but you tell me: what does it mean if you've got a headache and a runny nose -- and you're clucking and laying eggs?
Yes, well, nevermind. The coincidence is that earlier this week I blogged about a) The Salvation Army landing that slot on the InformationWeek 500, and b) a very influential book about nonprofits by king of the management gurus, Peter Drucker -- and just now I find this other book about The Salvation Army taken from something Drucker evidently said about the organization. As this was published in 2001, it's probably old hat to many of you, but I hadn't ever seen it. Maybe there will be a few readers here as clueless as I am. Though I doubt it.
Amazon reviewer Howard Rothman says
...the book details eight principles that allow the Army to do so much with so little: focus on "a purpose that transcends quarterly earnings"; make "what you do serve human needs"; stay publicly accountable to visible standards; encourage feedback and act upon it; "invest real power and real responsibility" in top personnel; "accept the inevitability of change"; take calculated risks; and motivate employees by ensuring their jobs are both valuable and enjoyable.