#Brighton: Remote Working — Meetup Notes from the Tech Brek

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Zoom. Slack. Chatbots. AI. Airtable. UX. Everything has suddenly gone digital! Argh!

If you’re feeling a bit overwhelmed with the sudden switch to digital, get some support from Brighton's NetSquared community. 

This week they focused on ‘remote working’ – there are suddenly so many blogs, guides and tools out there it’s hard to know where to start!

YOUR HOSTS

David Scurr (Citizens Online), Ellie Hale (CAST) and Jo Walters (25 Dots) – three experienced ‘remote workers’ –  share some tips, advice and reassurance at this difficult time.

This document was created by the members of Tech for Good Brighton.

Questions

  • Is Zoom the best online tool to buy? Everyone is zooming as you say, but how confidential is it? How does it compare with other tools?
  • Have you found that Zoom works well internationally? We generally use skype because that's what our partners/ colleagues use, and its not great
  • How to ensure confidentiality with video conferencing?
  • I'm also interested in knowing about security/confidentiality levels with Zoom. And how it's possible for a large group to 'break out' into separate 'rooms' and then come back togetherl
  • I would like to know more about how to make online training effective and engaging, now that we're having to deliver it all virtually
  • I was/am running a weekly young dementia club in Sussex. Have now set up a closed Facebook group. Am getting them into a habit of weekly chat for an hour. Any advice on getting people into the habit of looking at the Facebook group? And any games or tricks to engage people who aren’t used to fb or social media?

Useful links and points

This community

Remote working

Video conferencing tools

Online collaboration tools

  • Miro: https://miro.com/
  • Lou Carroll : Hi all, another vote for some remote tech - I haven't tried Miro but have just started using Mural https://mural.co which is a very similar tool. I used it to run a remote, 5 hour workshop with a charity client yesterday - using Zoom for the video call and using the Zoom Rooms to do some group work. It was great! And very easy to learn to use. Possible downside - no free version. Starter version is USD 12 per month. BUT upside it is free for 90 days at the moment. Also you don't need to pay to invite external guests to collaborate.

eLearning/online training

  • Jo Walters : Online training - one option is e-learning platforms like Teachable and Thinkific
  • From Jane Moore : Hannah, I also work for a company that provides elearning software, Elucidat and yes, some elearning is dull dull dull but they have some examples which show how it can be made interesting too https://www.elucidat.com/showcase/
  • From Adam Muirhead : I did this all online training last year and it worked really well. A mix of webinar and tasks. Can't remember what platform they used but you could get in touch to ask... https://www.cloresocialleadership.org.uk/programmes/discover-programme

Services (a topic for another time)

  • From stephenbarnett : Stephen here from Crossroads Care - I was/am running a weekly young dementia club in Sussex. Have now set up a closed Facebook group. Am getting them into a habit of weekly chat for an hour. Any advice on getting people into the habit of looking at the Facebook group? And any games or tricks to engage people who aren’t used to fb or social media?
  • From Adam Muirhead : Would they all have the Fb app on their phones?
  • Advice: Chat to people; Use existing comms tools, e.g. email to let people know about activities; Go where people are - hard to convert them to a new channel/format if they’re used to something else
  • From stephenbarnett : Thank you - all an experiment!
  • From Jo Walters : Yep a great time to experiment. Perhaps try different formats? Online quiz?

More events/training/support

Resource banks

Coronavirus tech handbook: https://coronavirustechhandbook.com

Civil society section:coronavirustechhandbook.com/civil-society

Your pressing needs (please anything you’d like to see us cover here)

  • Looking at Practical side of getting digitally excluded residents online and contributing - specification of tech kit, access/disability issues/training and support
  • Privacy and confidentiality of online tools, engagement, practicalities of vulnerable people having a device and internet access, online chat, access to tech support
  • How to do live online training (remotely)
  • Having a filter - so much info out there that it’s hard to find time to read and digest while doing the day job so having Q&A sessions (perhaps a bit like the Digital Candle offering) seems essential