I heart my text messages.
Who doesn't like to get a note from their sweety during the day or confirm the address of where you're meeting your friend without having to take notes and loose it on the way there?
On my new cell phone when I call 411 they send the number I was calling about as a text message to my phone. I think that's cool. Why? Because I don't have to try and write it down and then program it back in my phone after they connect me. Also, I don't always have to call them back every time I want a specific number because I'm too lazy to program it. Now, I just program it right way in a few buttons. It saves them money, I'm sure, because I have unlimited 411 on my plan and they want to reduce the number of times I'm calling, no doubt.