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Eko India's Mobile Bank

More than 2000 low-income individuals in Uttam Nagar, west Delhi, are able to access banking facilities without ever visiting a Bank branch. For many of these individuals, this possibility has been the source of a newfound sense of confidence, as their banker is none other than the friendly neighborhood "kirana store (local deli)".. These individuals, customers of the Eko powered HDFC "Abhilasha" savings account, are part of a revolutionary financial idea of "Mobile Banking". The service is available to the customers on all mobile phones including the most basic models. It does not require WAP / GPRS or any application to be downloaded on the phone. Abhilasha account is a simple zero minimum balance savings account. Customer Functionality is peer-to-peer money transfers, cash deposit/ withdrawal, wage and salary disbursements, micro-insurance, micro-credit and payments, all while using a simple mobile handset.
The entire process is simple and instant. The customer walks up to any of the retail outlets licensed to operate as an authorized "Customer Service Point" (CSP) in the area. With a plan to set-up 500,000 such licensed outlets within the next two years, the customers would not have to travel far; this is truly neighborhood banking.
Eko has developed a low-cost banking platform called "SimpliBank" which ensures real-time transactions and prepaid cash management systems to ensure transparency and traceability. SimpliBank is capable of generating comprehensive analytics in various formats which may be used for Anti- Money Laundering.
SimpliBank is a stripped down version of a core banking platform with limited functionalities (reducing cost to the consumer). It has the capability of managing and hosting customer accounts for the Bank. The system is as secure as the ATM (if not more). The technology developed has three-level security - the mobile phone, a "signature booklet" (patent pending) and the PIN. It is essentially low-cost numerical encryption.
The business model works on the fundamental premise: ‘a bank account for everyone'. Studies show that by 2013 over 730 million people will have cell phones (Gartner). Eko provides a low cost financial infrastructure that leverages the efficiency of the existing pre-paid recharge model, distribution network and the existing customer behavior associated with prepaid telephony especially talk-time recharge.
Eko has partnered with Airtel, one of India's largest mobile network operators, to set up a low-cost infrastructure. Eko will extend this infrastructure to various financial institutions including, Banks, Microfinance Institutions, Money Remitting organizations etc. Note that AirTel has in India hundreds of thousands of service points which Eko will eventually leverage as "Mobile ATMs". Cost per transaction is Rs 3-5 compared to a bank branch at Rs 60 (CGAP).

Please see attached video for a demonstration of how Eko works from the consumer perspective!

Project Details
Project video: 
Project Assessment
Financial support: 
Project has financial support
Sustainability Model: 
Eko is sustainable by charging small fees on money transfers via cell phones and deposit withdrawals. Eko also earns money through service agreements with banks and other service providers providing products and services to customers sourced by Eko through the Eko platform. Eko would use the additional funding to further pursue impact evaluation projects, need and want assessment for different products and for building a credit scoring mechanism besides to further extend the reach of a formal project launch. Every extra dollar is needed to set up and train the infrastructure of retail outlets. Also, it is critical to create customer awareness. Eko will invest time and money for financial literacy programs.
Expertise needed: 
Other: <p class="MsoNormal">Eko strives for innovation and re-innovation by every member of the team. Ideas for how to make Eko better are always appreciated, and we are very interested in increasing our exposure in the USA so that we might be able to find additional financial backing from the US venture community. Help with financial backing is needed.</p>
Project goals: 
Eko Launches a pilot program in Uttam Nagar, New Delhi, IndiaEko is selected for the Proto conference which is awarded to the best new startups in India (http://www.proto.in/proto2008/index.shtml)Eko is nominated for the Tata Nen Hottest Startups Bill Gates and the Bill and Melinda Gates Foundation pay a visit to Eko offices. (http://www.livemint.com/2008/11/05004943/Gates-pays-lowkey-visit-to-te.html)
Identified Obstacles: 
Without further funding, Eko will be unable to pursue greater dreams
Project Locations
Project Location: 
Impact locations: 

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