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Dango: Connecting Informal Entrepreneurs

Dango seeks to stimulate economic growth by reducing transational risk  for informal businesses.   It provides a tool for users  to assess counterparty credit risk for informal credit transactions. Dango is a mobile phone-based business network for informal sector businesspeople, customers, and advertisers in developing countries.   Like a text message-based LinkedIn for the developing world, Dango allows users to create profiles with name, location, and business information, link to other network members, and search member profiles.   In Kenya, where Dango will launch, 86% of  employment takes place  in the informal sector!    These people do 93% of all business transactions  in cash.  They frequently  provide  or receive informal trade credit - 74% of all  loans in Kenya  are issued between shopkeeps or suppliers and customers.  These  transactions are almost never afforded  legal protection to enforce repayment or tools to assess counterparty  credit risk.    This exposes  informal businesses  to enormous risk and restricts their universe of  business  partners to only the most trusted friends and family.   Dango gives members a tool for reference-checking new business partners and expanding their trusted business network. Via SMS, users can search the Dango community by business type, location, or name.   If they are members, their search will return other members meeting their criteria who are most closely connected on the network, along with the name of the "connector". For advertisers, Dango provides one of the first ever platforms for direct marketing to the informal sector, allowing advertisers to target specific demographics using broadcast SMS and search-based advertisements.  

Project Assessment
Financial support: 
No
Sustainability Model: 
Dango will operate as a financially sustainable social enterprise.   It will generate revenue from data subscriptions  and  advertisers. According to our projections, Dango would break even in year four and turn a profit by the end of that year. Additional funding would be used to conduct an inital  pilot. If successful, the pilot would  be followed by  a full-scale launch after 6 months.   At that point, Dango would require significant funding to market and build awareness.
Expertise needed: 
Marketing/Media Expertise: <p><font color="#555555">How to attract users to join the network and input information.   How to partner with institutions to input their credit or transactional data onto user profiles.   How to provide the right value proposition to potential data users (banks, MFIs, CPGs, etc) members, and other users. </font></p>
Technical Expertise: How to set up the technology.   How to negotiate revenue share with mobile carrier.
Project goals: 
September 2008: Idea hatchedNovember 2008: Dango selected for 2nd round at Wharton Africa Business CompetitionNovember 2008: Informal sector business survey undertaken
Identified Obstacles: 
Dango will face a challenge in the initial phases getting users to sign up and make use of the network to build a critical mass.  The second obstacle will be in acquiring additional data points, besides connections to others on the network,  to enrich value of profiles to assess counterparty risk. Finally, verifying the identity of Dango users will present an additional obstacle. Ensuring  the network  can be trusted and  is &quot;game proof&quot; will be critical.

Interesting Idea

You should perhaps look to some sort of cooperative arrangement with M-Pesa or the new Zain service for money transfer.   It is related but also could help get word out as well as the difficult to achieve connection and revenue share agreement with a mobile operator.   Perhaps even more than revenue share it could involve information sharing that is of value to them in developing some sort of credit scoring mechanism.  

Just a thought I had reading this.   Good luck.

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