As part of our digital Inclusion work, we are developing a holistic approach to media change. We realize the importance of creating a digital infrastructure that is accountable to and sustained by the community it aims to serve and support. The development of a community based DigiMapping system enables community members to identify and track their local technology assets over time would be helpful in creating a infrastructure that comprehensively addresses the access needs and concerns of historically marginalized communities and groups on their own terms.

A mapping system that focuses on neighborhood technology assets offers a strengths-based approach to developing priorities, and would address the limitations of needs-based development. For example, county-wide needs surveys that are designed to extrapolate results down to the neighborhood level neglect specific neighborhood trends. In addition, county-wide surveys are often landline/telephone based, and exclude important segments of the population such as those without phones or permanent homes. Factors such as language, calling hours, and sample diversity are variables that weigh heavily on the quality of survey data, and yet are easily dismissed once decisions are made. By focusing exclusively on what is deficient in a community, needs-based approaches fail to incorporate the positive characteristics of a neighborhood into the survey. This gap has social implications that are beyond methodological. Our goal is to create a new method which better reflect neighborhood needs, desires, assets, and capacities which would translate into more effective and sustainable improvements for communities.

The information available through our proposed DigMapping system would be helpful for funders, policymakers, researchers, and organizers engaged in sustainable development, technology infrastructure, and community building strategies.