May 31, 10:01:50 PDT> *enochchoi*: Welcome, Robyn, i'm a big fan of
bloglines. Here's my public reading list:
http://www.bloglines.com/public/enochchoi

May 31, 10:02:04 PDT> *Mike Linksvayer*: yes. I'm also here for my chat
at 11, but i'm an avid bloglines user...

May 31, 10:02:24 PDT> *Alex*: Enoch, you're inspiring me: how many
people in this chat right now use Bloglines as one of their primary
newsreading tools?

May 31, 10:02:26 PDT> *Alex*: (me!)

May 31, 10:03:00 PDT> *Katie Laird*: ME!!!

May 31, 10:03:04 PDT> *marnie*: I'm primarily an offline rss reader --
but I use bloglines to share my opml file and as a backup

May 31, 10:03:12 PDT> *marnie*: it's what I always recommend as a users
first rss tool.

May 31, 10:03:19 PDT> *Robyn DeuPree*: enoch, what's your favorite
bloglines feature?

May 31, 10:03:42 PDT> *Alex*: btw we just reset this page to create a
much bigger chat window

May 31, 10:03:44 PDT> *enochchoi*: the speed

May 31, 10:03:50 PDT> *Alex*: so anyone who reloads the page will see a
bigger window right away

May 31, 10:03:51 PDT> *enochchoi*: the public export of opml

May 31, 10:03:58 PDT> *enochchoi*: access anywhere

May 31, 10:04:41 PDT> *Alex*: I love the ability to search within your
subscriptions, and then set up an RSS feed of search results. That rocks.

May 31, 10:04:54 PDT> *enochchoi*: but it bugs me that it crashes my
treo -- too many feeds.

May 31, 10:05:09 PDT> *Alex*: I'm not brave enough to try it on my treo. ;)

May 31, 10:05:21 PDT> *Robyn DeuPree*: enoch, did you know you can
select subs not to show on your mobile view

May 31, 10:05:41 PDT> *Alex*: Robin, what's your favorite little-known
and underappreciated feature?

May 31, 10:05:49 PDT> *enochchoi*: yeah, but i have 900+ so that's a pain

May 31, 10:05:54 PDT> *Robyn DeuPree*: alex, saved searches are my
favorite but i don't think i could live without hotkeys

May 31, 10:06:16 PDT> *DanielleMartin*: mmmm is the $100 laptop session
more interesting?

May 31, 10:06:28 PDT> *Alex*: I never use hotkeys

May 31, 10:06:38 PDT> *enochchoi*: hotkeys is great! using j and k to go
back and forth, but it sometimes doesn't work in safari/firefox on mak

May 31, 10:06:39 PDT> *enochchoi*: mac

May 31, 10:07:04 PDT> *marnie*: hotkeys?

May 31, 10:07:36 PDT> *Mike Linksvayer*: i've never looked at it
closely, but seems to me hotkeys interferes with firefox's / search
within a page feature. or maybe that's a ff problem

May 31, 10:08:01 PDT> *Robyn DeuPree*: who in this chat doesn't use a
feed aggregator?

May 31, 10:08:37 PDT> *Alex*: is there anyone who'd find it helpful for
Robyn to define what an aggregator is?

May 31, 10:08:54 PDT> *enochchoi*: that'd be good if we don't want to
lose more gabblers ;)

May 31, 10:09:12 PDT> *Danielle*: sure thing

May 31, 10:09:19 PDT> *Danielle*: Also, what is opml?

May 31, 10:09:40 PDT> *Robyn DeuPree*: instead of having to visit each
of the blogs or sites you read, an aggregator can deliver the new posts
to you.

May 31, 10:09:45 PDT> *Mike Linksvayer*: oh, my #1 bloglines wanted
feature -- ability to claim and manage feeds, mostly for the purposes of
combining feeds. bloglines gets feeds with identical content from at
least 5 urls from my personal blog, would like those to be consolidated.

May 31, 10:09:55 PDT> *Alex*: For folks who are just getting their minds
around what RSS is, what an aggregator is, and how to use bloglines, I
have a guide set up at http://www.rsstocracy.com

May 31, 10:10:01 PDT> *Robyn DeuPree*: aggregators like bloglines
typically save people a ton of time

May 31, 10:10:51 PDT> *Scott Baker*: is bloglines better than the hosted
(multi-computer sync) feeddemon features?

May 31, 10:11:06 PDT> *Robyn DeuPree*: Mike, keep your eye out for new
features rolling out. We're keen on serving the needs of
publishers/bloggers as well as readers.

May 31, 10:11:08 PDT> *enochchoi*: i find bloglines faster

May 31, 10:11:17 PDT> *enochchoi*: faster than feeddemon

May 31, 10:11:46 PDT> *marnie*: enoch -- but feeddemon gives you offline
capacity

May 31, 10:12:06 PDT> *marnie*: bloglines, though, is *way* easier to
fit into a workflow that includes blogging or tagging/bookmarking

May 31, 10:12:38 PDT> *Alex*: I use bloglines alongside a personal
google homepage

May 31, 10:13:01 PDT> *Alex*: I use google for the dozen feeds I need to
check on constantly, and bloglines to gather news for reading when I
have time

May 31, 10:13:34 PDT> *Robyn DeuPree*: does anyone here have a
particular use case that bloglines (or other aggregators) help them
with, related to your non profit work?

May 31, 10:14:12 PDT> *Mike Linksvayer*: it also would seem that
bloglines would be well positioned to do blog search better than
technorati, since google and yahoo have failed to do so. however the
bloglines "entry matches" returned by search seem extremely incomplete
and outdated

May 31, 10:14:56 PDT> *Danielle*: Is anyone familiar with newsgator.com?
What's your take on them?

May 31, 10:15:04 PDT> *Robyn DeuPree*: mike, you're exactly right about
search. we've been working hard to come up with a solution that takes
advantage of the unique data we have.

May 31, 10:15:48 PDT> *enochchoi*: i use bloglines to follow what
medbloggers are writing about. it gives me a heads up on what my
patients will be bringing in -- written in the NYT and such.

May 31, 10:16:16 PDT> *Scott Baker*: I tried news gator and ended up
taking it off in favor of feed demon. I didn't like being confined to
the outlook views

May 31, 10:16:28 PDT> *Scott Baker*: It blew my exchange storage limits
away too.

May 31, 10:17:08 PDT> *Robyn DeuPree*: there's one major advantage for
online readers... we store it all for you. we keep track of what you've
read no matter which machine (work, home, pda) you've viewed your
subscriptions.

May 31, 10:17:20 PDT> *Danielle*: Thanks, Scott.

May 31, 10:17:50 PDT> *Alex*: I've always been a fan of the online
newsreader, Robyn

May 31, 10:18:00 PDT> *Alex*: but yesterday I discovered its limitations
for the first time

May 31, 10:18:12 PDT> *Alex*: the RSS feed for this chat room had a VERY
slow response time

May 31, 10:18:12 PDT> *Danielle*: Here's a tangent: Regarding the
medical community (or any community for that matter), how best to bring
people on board to share valuable information?

May 31, 10:18:24 PDT> *Alex*: which meant that it didn't get aggregated
on any of my online newsreaders

May 31, 10:18:27 PDT> *Alex*: only on local ones

May 31, 10:18:48 PDT> *Danielle*: Here's a tangent: Regarding the
medical community (or any community for that matter), how best to bring
people on board to share valuable information? People who are not
necessarily wired........

May 31, 10:18:50 PDT> *Alex*: any tips on handling timeouts that prevent
bloglines from tracking?

May 31, 10:20:29 PDT> *Robyn DeuPree*: its usually a load issue. we're
working on better ways to detect whether a timeout is a temporary issue
(in which case we should retry) or a longer term issue (in which case we
want to back off)

May 31, 10:20:53 PDT> *enochchoi*: For the medical community, you have
to offer different things to different participants... come back here at
noon, and we'll chat about that!

May 31, 10:21:06 PDT> *Alex*: good to know! thanks.

May 31, 10:21:50 PDT> *enochchoi*: One issue i've had with bloglines
following this gabbly chat rss feed is that it doesn't seem to show me
all of the recorded transcripts

May 31, 10:21:56 PDT> *enochchoi*: only intermittent samples

May 31, 10:22:01 PDT> *enochchoi*: and slowly

May 31, 10:22:06 PDT> *enochchoi*: like 12 hours delayed

May 31, 10:22:37 PDT> *Aaron Long*: Robyn, what kind of reporting data
have you guys been following... I found the "hot topics" and "suggested
feeds" not as robust as I would like. Any plans for the future on
suggestions and reporting?

May 31, 10:22:57 PDT> *Robyn DeuPree*: the sampling issue seems related
to what's being fed out.

May 31, 10:23:10 PDT> *Robyn DeuPree*: but the delay issue sounds unusual

May 31, 10:23:42 PDT> *gabber758*: I've been experimenting with Grazr
and through that having to use opmlworkstation or opml editor. Would
Bloglines offer that functionality?

May 31, 10:23:48 PDT> *Alex*: Enoch, we're going to have transcripts
online shortly from yesterday

May 31, 10:24:09 PDT> *Alex*: I got them directly from gabbly last
night, but forgot to ask the nice Gabbly guy why we were having trouble
with transcript refresh times

May 31, 10:24:10 PDT> *Robyn DeuPree*: aaron, yes. we have plans to
improve and expose buzz data so people know about the hot topics,
popular links, etc.

May 31, 10:24:45 PDT> *Alex*: Robyn, I wanted to come back to your
question re: nonprofit apps for bloglines

May 31, 10:25:04 PDT> *Alex*: I personally use bloglines to track news
on a bunch of different np topics, and for each of our np projects

May 31, 10:25:43 PDT> *Alex*: and I also encourage teams to set up a
joint bloglines account to track news related to their field/project,
b/c in a lot of orgs only one person would really do that anyhow, and
this way others can access the news they've gathered

May 31, 10:26:01 PDT> *Alex*: but it would work better if I had figured
out a better workflow for sharing opml files/subscriptions rather than
accounts

May 31, 10:26:22 PDT> *Robyn DeuPree*: alex, by joint bloglines account,
are you using the "keep as new" feature to save posts that might
interest poeple?

May 31, 10:26:40 PDT> *Alex*: I encourage people to do that, but....

May 31, 10:26:59 PDT> *Alex*: that's a big part of why I don't think
it's ideal to share an account

May 31, 10:27:21 PDT> *Alex*: I'd rather set people up with an
aggregator in drupal or wordpress so that the "keep as new" thing isn't
an issue

May 31, 10:27:25 PDT> *Robyn DeuPree*: i see. yes, i agree that we need
a way for people to share content without effort and without sharing an
account.

May 31, 10:27:31 PDT> *Alex*: but bloglines is definitely an easier and
cheaper approach

May 31, 10:27:50 PDT> *Alex*: that's why the search subscriptions
feature is so useful, though

May 31, 10:28:10 PDT> *Alex*: one person in the org can create a great
pile of subscriptions, set up a search, and just share the search feed
as a way to ensure others see the highlights

May 31, 10:28:40 PDT> *Robyn DeuPree*: how are you sharing the search
feed, alex?

May 31, 10:29:17 PDT> *Alex*: I like to just put it on a google homepage

May 31, 10:29:27 PDT> *Alex*: b/c that's a very convenient place for
people to check in several times a day

May 31, 10:30:13 PDT> *Robyn DeuPree*: interesting. i think you might be
using bloglines in a way I'm not familiar. for myself and others who
might benefit, could you explain how to set it up?

May 31, 10:30:32 PDT> *Alex*: ok, let me open a new window so I can walk
through

May 31, 10:31:49 PDT> *Alex*: ok, so I go to the "my blogs" page in
bloglines

May 31, 10:32:25 PDT> *Alex*: hmmm....the subscription I just set up
isn't loading now

May 31, 10:32:28 PDT> *Aaron Long*: I use an aggregator in software
called Tendenci to put news in an organization's web site... like this:
http://www.haf.org/en/rsss/?8

May 31, 10:33:17 PDT> *Aaron Long*: Tendenci can put three feeds on a
page so it is a good way for an org to get outside news without much effort.

May 31, 10:33:20 PDT> *Robyn DeuPree*: aaron, that's a great reference
for people. thanks.

May 31, 10:33:49 PDT> *Alex*: ok, I just realized I must be crazy

May 31, 10:33:56 PDT> *Alex*: b/c the search feed doesn't output to rss

May 31, 10:34:07 PDT> *Alex*: so I guess I've only ever had them set up
within bloglines

May 31, 10:34:18 PDT> *Alex*: so turn that into a feature request ;)

May 31, 10:34:51 PDT> *Alex*: I'm digging through the distant mists of
time, and I sort of remember doing something via Feedster

May 31, 10:35:05 PDT> *Robyn DeuPree*: alex, you betcha. keep a close
eye out for improvements in that area in the near future.

May 31, 10:35:11 PDT> *Alex*: I think I exported a bloglines opml file
to feedster, and then used feedster to set up a subscribable search of
those feeds

May 31, 10:36:01 PDT> *Iangbruk*: I used to use Wurldbook and it gave me
the ability to promote separate stories from within an RSS feed into a
custom feed of only highlights. I miss the functionality.

May 31, 10:36:04 PDT> *Alex*: Robyn, could you talk a bit about email
subscriptions? b/c I think they are very useful, since so many groups
still communicate primarily via listserv

May 31, 10:36:58 PDT> *Robyn DeuPree*: absolutely. email subscriptions
are fabulous.

May 31, 10:37:51 PDT> *Alex*: "turn any web 1.0 group into web 2.0"

May 31, 10:37:59 PDT> *Robyn DeuPree*: bloglines will generate a generic
@bloglines.com email address for you. You use that email address to
subscribe to a mailing address or multiple.

May 31, 10:38:20 PDT> *Robyn DeuPree*: bloglines treats incoming mail
from those lists just like a blog post in any other subscription.

May 31, 10:38:34 PDT> *Aaron Long*: Robyn, just for fun, what
subscriptions do you read daily? Do you use any other syndication tools
regularly?

May 31, 10:39:00 PDT> *Alex*: what about the etiquette around blogging
stuff that comes in via an email subscription? don't you think email
list members might be surprised to find people blogging about their
messages via the "Blog this" feature?

May 31, 10:39:15 PDT> *Robyn DeuPree*: On a daily basis, i have a dozen
search subscriptions that I read.

May 31, 10:39:55 PDT> *Aaron Long*: Not fair... we want names?

May 31, 10:41:22 PDT> *Robyn DeuPree*: aaron, haha. for example, i set
up search subscriptions to find posts where people talk about bloglines,
or other aggregators (competition).

May 31, 10:42:15 PDT> *Aaron Long*: I use "google" alerts to follow
competition.... Just a tip.

May 31, 10:42:16 PDT> *Robyn DeuPree*: helps me keep tabs on what people
are talking about, i often get feedback and feature suggestions from
someone posting on their blog about how they use bloglines. I find a lot
of wish lists that way.

May 31, 10:42:58 PDT> *Alex*: Robyn, you raise a great question for me:
when you find something about the "competition" -- or about any issue or
organization you want your colleagues to know about -- what's the best
way to share that internally?

May 31, 10:43:09 PDT> *Aaron Long*: How do you decide which of the "wish
list" items should be the next feature. Gut feeling.... or amount of
posts on that topic?

May 31, 10:43:21 PDT> *Alex*: b/c using a public blog may put that info
out in a way you don't really want the world to see

May 31, 10:43:53 PDT> *Robyn DeuPree*: Alex, re your previous
question... email subscriptions are automatically marked as private so
we don't redistribute the content. However, you raise a good point about
etiquette.

May 31, 10:44:14 PDT> *Alex*: I hadn't noticed that feature on your
email subs! very smart.

May 31, 10:45:05 PDT> *Robyn DeuPree*: when I find a juicy article or
insightful blog post, I often use the 'email this' feature within
bloglines to share it with my team.

May 31, 10:46:17 PDT> *Robyn DeuPree*: aaron, prioritizing new featufres
isn't as difficult as you might think. Joel on software posted a great
article about a method his team used.

May 31, 10:46:58 PDT> *Alex*: so do your colleagues give you a bloglines
email subscription address to send all your emails to??

May 31, 10:47:11 PDT> *Alex*: or do you just keep the volume down?

May 31, 10:48:15 PDT> *Robyn DeuPree*: after listing all of the
poetntial features, we allow each person $10 which they can spend on any
of them. This isn't the ONLY factor in deciding which features to do
first but it provides strong guidance.

May 31, 10:48:57 PDT> *Aaron Long*: What is the next big update you are
excited about?

May 31, 10:49:04 PDT> *Robyn DeuPree*: alex, its personal preference
really. some people want it all in their work inbox. in the case of my
team, we have an alias address which allows people to filter if they
don't want to clutter their inbox

May 31, 10:49:24 PDT> *Alex*: wow. I was just joking. but that's a great
idea.

May 31, 10:50:06 PDT> *Robyn DeuPree*: now that's not a fair question,
aaron. the next big thing is just around the corner. and it is big.

May 31, 10:51:21 PDT> *Robyn DeuPree*: i can tell you that finding,
reading and managing the vast microcontent out there is an incredibly
challenging proposition. but it must be done if we, as users are to
benefit from it.

May 31, 10:51:51 PDT> *Jerry Garcia*: Is Aaron Long here?

May 31, 10:52:13 PDT> *Robyn DeuPree*: bloglines is in a great position
to lead the way and I think our next release will show you how bloglines
and ask.com have combined talents & resources to come up with solutions
others haven't.

May 31, 10:52:16 PDT> *Alex*: oh. a big big thing.

May 31, 10:52:37 PDT> *Alex*: an rss aggregator with a neural interface?
please?

May 31, 10:52:39 PDT> *Jerry Garcia*: What happened to Jeeves?

May 31, 10:52:55 PDT> *Robyn DeuPree*: jeeves is happily retired.

May 31, 10:53:16 PDT> *Robyn DeuPree*: we barely get a postcard, he must
be having fun.

May 31, 10:53:41 PDT> *enochchoi*: darn, liked that guy ;)

May 31, 10:54:01 PDT> *Jerry Garcia*: I heard him and the travelocity
gnome were starting their own Time Share condo business in Ft Lauderdale

May 31, 10:54:06 PDT> *Robyn DeuPree*: if you haven't tried the new
ask.com lately, it really has brought an evolutionary element to search.

May 31, 10:54:07 PDT> *enochchoi*: if you can do something like
memorandum that'd be wonderful

May 31, 10:54:22 PDT> *enochchoi*: or techmeme

May 31, 10:54:27 PDT> *Robyn DeuPree*: enoch, yes. but we want to do
better.

May 31, 10:54:52 PDT> *Jerry Garcia*: Can you guys call my mom and say
hi for me?

May 31, 10:55:11 PDT> *Robyn DeuPree*: well, the hour is winding down.
Any last questions or topics you guys want to discuss?

May 31, 10:55:13 PDT> *Mike Linksvayer*: evolutionary?

May 31, 10:55:13 PDT> *enochchoi*: only if we can eat your ice cream

May 31, 10:55:26 PDT> *Jerry Garcia*: How did you kow I have ice cream?

May 31, 10:55:31 PDT> *Alex*: Robyn, did YOU have any favorite egs of
nonprofits using Bloglines?

May 31, 10:55:46 PDT> *Alex*: or "if I were a nonprofit, I would...."
advice?

May 31, 10:56:38 PDT> *Robyn DeuPree*: for those not already using
aggregators, my best advise is to start now. the hurdle is low and
bloglines is free.

May 31, 10:56:50 PDT> *dostoyevsky*: I love Aaron Long

May 31, 10:57:00 PDT> *dostoyevsky*: if you love Aaron Long press 3333

May 31, 10:57:44 PDT> *Alex*: I can point people to an article on our
site, "Making your nonprofit more effecdtive with RSS aggregation" --
http://www.socialsignal.com/nonprofit-RSS

May 31, 10:58:05 PDT> *Alex*: it includes suggestions about what feeds a
nonprofit should subscribe to using a tool like bloglines

May 31, 10:58:05 PDT> *Robyn DeuPree*: Alex & Aaron, thanks for
participating and adding value to this session.l I hope this was
interesting and useful for everyone.

May 31, 10:58:31 PDT> *Alex*: Robyn, thank you for taking us on! It's
great to get an inside perspective on how to use your tools effectively.

May 31, 10:58:50 PDT> *Robyn DeuPree*: sure thing. feel free to post
your wish lists!