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Remote conference session with Beth Kanter


May 31, 09:04:03 PDT> *Rob*: So welcome, all, and Beth, thanks so much
for giving us this time today

May 31, 09:04:19 PDT> *Beth*: What are your questions?

May 31, 09:04:46 PDT> *Beth*: quick question - is there a way to get a
transcript from this

May 31, 09:04:59 PDT> *Rob*: Yes - the fine folks at Gabbly will be
sending us one,

May 31, 09:05:06 PDT> *Rob*: and we'll be posting it ASAP

May 31, 09:05:13 PDT> *Emily*: I can save it too since this is a topic I
am the most interested in

May 31, 09:05:37 PDT> *Rob*: Just to get the ball rolling, Beth, can you
give us a few reasons non-profits should be interested in tagging?

May 31, 09:05:37 PDT> *Emily*: I don't know when they will be sending
the info

May 31, 09:05:55 PDT> *Beth*: okay got a system here

May 31, 09:06:37 PDT> *Beth*: What do you think we need to be doing to
get more npos tagging?

May 31, 09:07:36 PDT> *Katie Laird*: I think that more npos just need to
know what tagging is - then how to do it and how they'll benefit from it

May 31, 09:07:36 PDT> *Beth*: enoch welcome!

May 31, 09:07:40 PDT> *Rob*: From what I've seen, the first thing would
be to raise awareness. A lot of NPOs don't know about it, and many of
those who do don't see why it's useful

May 31, 09:07:50 PDT> *Rob*: (what katie said :->)

May 31, 09:08:10 PDT> *Emily*: I agree with both Rob and Katie

May 31, 09:08:21 PDT> *Rob*: Use cases, examples of what others have
done and how it's helped them

May 31, 09:08:22 PDT> *Emily*: but I also think it is important because
helps people find new content

May 31, 09:09:37 PDT> *agenthandy*: do you think some non-profits may be
afraid to let tagging happen on their site because tthey fear having
"diluted" content?

May 31, 09:09:41 PDT> *Katie Laird*: I think that resources like
NetSquared's Net2Learn are cool: http://learn.netsquared.org/tagging

May 31, 09:09:55 PDT> *Katie Laird*: but that's really just a start...
not all orgs are going to find it

May 31, 09:09:56 PDT> *Emily*: what do you mean by diluted content?

May 31, 09:10:07 PDT> *agenthandy*: well ...

May 31, 09:10:17 PDT> *Emily*: I don't think all orgs know about netsquared

May 31, 09:10:21 PDT> *agenthandy*: the old way of thinking is "we
produced this content"

May 31, 09:10:27 PDT> *agenthandy*: and it has our stamp on it

May 31, 09:10:34 PDT> *Beth*: agent handy -- you are right about that
there is a tension

May 31, 09:10:43 PDT> *Beth*: between quality resources content and the
perceived messiness

May 31, 09:10:49 PDT> *agenthandy*: if i let random users tag, the
stream may not be "pure"

May 31, 09:10:53 PDT> *agenthandy*: ?

May 31, 09:11:17 PDT> *Grace Davis*: Greetings! My name's Grace of
http://gracedavis.typepad.com/katrinablog/ and I'm just checking in.
Sorry to interrupt.

May 31, 09:11:26 PDT> *Beth*: hi Grace thanks for coming

May 31, 09:11:40 PDT> *Beth*: we're talking about tagging and nonprofits

May 31, 09:11:42 PDT> *Beth*: how to get more nonprofits tagging

May 31, 09:11:49 PDT> *Emily*: about finding examples, I've been busy
researching how nonprofits are using tags and also exploring how tagging
is used in other industries

May 31, 09:11:54 PDT> *Grace Davis*: Beth, special greetings to you.

May 31, 09:12:09 PDT> *Beth*: emily has done a terrific job of gathering
up examples

May 31, 09:12:15 PDT> *Emily*: thanks

May 31, 09:12:18 PDT> *Beth*: We also need to reap the lesson learned too

May 31, 09:12:26 PDT> *agenthandy*: how do we let npos know they are
"safe" in using this tool ? aka relieve the quality tension issue?

May 31, 09:12:30 PDT> *Rob*: (grace, glad you could make it!)

May 31, 09:12:47 PDT> *Emily*: I am still not sure what you mean about
quality tension

May 31, 09:12:55 PDT> *enochchoi*: i agree, you need to have qualified
folks tagging, but the problem with current technologies like
del.icio.us and technorati is that anyone can tag. With Google Co-op,
you subscribe to the taggers that you trust and their tags filter your
searches.

May 31, 09:13:15 PDT> *enochchoi*: That is to say, a user subscribes to
those who they trust

May 31, 09:13:25 PDT> *enochchoi*: and that affects their search

May 31, 09:13:33 PDT> *enochchoi*: unlike flickr where anyone can tag
anything

May 31, 09:13:35 PDT> *Beth*: so you only see a tag stream from a set
group of people

May 31, 09:13:40 PDT> *enochchoi*: yes

May 31, 09:13:44 PDT> *Emily*: I don't like that

May 31, 09:13:52 PDT> *Emily*: I like seeing how others tag things

May 31, 09:14:05 PDT> *enochchoi*: yes, it's constraining, but then you
get those who you trust

May 31, 09:14:27 PDT> *Emily*: for example, it is interesting to see how
different people tagging netsquared

May 31, 09:14:44 PDT> *Emily*: (I meant tag not tagging)

May 31, 09:14:54 PDT> *Beth*: Emily, all others?

May 31, 09:15:24 PDT> *Katie Laird*: I guess it really depends on what
you want to use tagging for - I would really miss the discovery aspect
of seeing what others are finding and tagging

May 31, 09:15:33 PDT> *Beth*: I've moved to a place where I've added
about 10 people who I know who are subject matter experts in the topics
I am interested in and I follow their tag stream

May 31, 09:15:47 PDT> *Beth*: I'm getting to better resources than just
generally searching my tags

May 31, 09:15:50 PDT> *Beth*: which I do now and then

May 31, 09:16:04 PDT> *Rob*: Beth, is that with del.icio.us?

May 31, 09:16:07 PDT> *Katie Laird*: do you worry that you're missing
out on discovering other experts?

May 31, 09:16:13 PDT> *Katie Laird*: or solid info sources?

May 31, 09:16:14 PDT> *Beth*: I am wondering how we can take the nptech
example/model and leverage that to more broadly to nonprofits

May 31, 09:16:35 PDT> *Emily*: I think it is interesting to see how
different people associate different words with websites

May 31, 09:16:46 PDT> *agenthandy*: what do you find to be the top
benefits to npos using tagging? what are the top "selling points" if you
had to make a pitch?

May 31, 09:17:02 PDT> *Emily*: that's a good idea Beth, but what exactly
is nptech used for now?

May 31, 09:17:11 PDT> *Beth*: first it would have to integrating into
workflow - so it is an efficient way to do something they need to do for
their work/program

May 31, 09:17:17 PDT> *Beth*: or a way to get broader exposure

May 31, 09:17:24 PDT> *Emily*: easier to find stuff

May 31, 09:17:33 PDT> *marnie*: For my $, the nptech tag is useful for
me to see what's interesting others in my field.

May 31, 09:17:38 PDT> *Beth*: It is an easier pitch to the techies than eds

May 31, 09:17:44 PDT> *marnie*: but it's a loose group

May 31, 09:17:53 PDT> *marnie*: I'm not sure what "more" there is for that

May 31, 09:17:59 PDT> *enochchoi*: public unfiltered tagging is great
for publicity, but when you want more qualified information (e.g.
health) you'd like tags made my people you trust

May 31, 09:18:00 PDT> *Beth*: Katie: I still do discovery in looking
more broadly

May 31, 09:18:01 PDT> *marnie*: so I'm not sure how it works for another
community.

May 31, 09:19:30 PDT> *Emily*: I would like to see a group of people
form a tagging committee

May 31, 09:19:44 PDT> *Emily*: from different nonprofit groups/areas

May 31, 09:19:47 PDT> *Beth*: Marnie: I agree. I find value in the
NPTECH tag.

May 31, 09:19:53 PDT> *Beth*: too in the nonprofit tech field

May 31, 09:20:00 PDT> *marnie*: Emily: what would come from a tagging
committee?

May 31, 09:20:16 PDT> *Beth*: but is there a way to develop other tag
communities that reach other information needs in the nonprofit sector ..

May 31, 09:20:24 PDT> *Beth*: sort of what jilliane smith was talking
about on netsquared last january

May 31, 09:20:38 PDT> *Rob*: so what are those needs?

May 31, 09:20:38 PDT> *Emily*: similiar to Jillaine's idea

May 31, 09:20:47 PDT> *Emily*: just like that idea

May 31, 09:21:03 PDT> *marnie*: I think that one of the advantages of
tagging is the loose nature.

May 31, 09:21:17 PDT> *marnie*: I wonder if it would be as popular (so
to speak) if we tried to put more structure on it.

May 31, 09:21:21 PDT> *Emily*: what do you mean by loose nature?

May 31, 09:21:37 PDT> *marnie*: By loose nature, I mean that it's easy
for people to participate or not.

May 31, 09:21:48 PDT> *Emily*: maybe we need to ask net2 members what
they think

May 31, 09:21:49 PDT> *Beth*: I think you need the structure when you're
doing it behind the firewall so to speak

May 31, 09:21:49 PDT> *Emily*: and others

May 31, 09:21:53 PDT> *marnie*: They don't necessarily have an ongoing
committment to being in the nptech tagging community.

May 31, 09:22:05 PDT> *Beth*: low point of entry

May 31, 09:22:05 PDT> *Emily*: I am not talking about nptech tag

May 31, 09:22:12 PDT> *Katie Laird*: and loose in the sense that there's
no strict guidelines for how you tag

May 31, 09:22:17 PDT> *Katie Laird*: folksonomy vs taxonomy?

May 31, 09:22:35 PDT> *Beth*: loose also whether you use the nptech tag
as a consumer or publisher

May 31, 09:22:35 PDT> *marnie*: Emily: but I wonder if the tighter needs
for other communities are best served by tagging?

May 31, 09:22:40 PDT> *Beth*: consumer - read the resources

May 31, 09:22:45 PDT> *Beth*: publisher share what you know

May 31, 09:22:55 PDT> *Beth*: people use nptech to do both?

May 31, 09:22:59 PDT> *marnie*: maybe they are best served by a more
structured hierarchy that makes it easy for people to choose the right
category and not mispell a tag

May 31, 09:23:35 PDT> *Beth*: or maybe there needs to be a community janitor

May 31, 09:23:35 PDT> *Emily*: I guess what I mean is there are so many
tags like nonprofit, non-profit, not-for-profit

May 31, 09:23:48 PDT> *Emily*: it's hard to keep up with all 3

May 31, 09:24:22 PDT> *Katie Laird*: true!

May 31, 09:24:25 PDT> *marnie*: emily: but isn't that the nature of tagging?

May 31, 09:24:34 PDT> *marnie*: maybe they mean slightly different things

May 31, 09:24:49 PDT> *marnie*: I wonder if not-for-profit are people
outside the US or non-nonprofit sector staff.

May 31, 09:25:07 PDT> *Beth*: there is an ngo tag

May 31, 09:25:20 PDT> *Emily*: I know I am reading that you should use
not different tags like nonprofit or nonprofits, and decide to use one
of them

May 31, 09:25:25 PDT> *Emily*: but I disagree with that

May 31, 09:25:57 PDT> *Emily*: Marnie - I guess we need to investigate
that more

May 31, 09:26:03 PDT> *Katie Laird*: if only tagging programs were a
little more intuitive -- some online stock photo sites have great tools
that help you differentiate between commonly used words

May 31, 09:26:15 PDT> *Katie Laird*: naming the images

May 31, 09:26:16 PDT> *Beth*: Marnie: What type of action step do you
see coming out netsquared related to tagging?

May 31, 09:26:43 PDT> *marnie*: Emily: i agree that it's hard to keep up
w/ tags. I don't know that open tagging can accomodate enforcing a
single tag.

May 31, 09:26:45 PDT> *Eric*: Seems like there should be a "janitor
role", or tools that allow you to clarify families of tags, ie
nonprofit, npo, non-profit would be in a family. Could also be self
organizing.

May 31, 09:26:56 PDT> *marnie*: Beth: I'm not sure re: net2 and tagging
next steps.

May 31, 09:27:11 PDT> *marnie*: The thing I like about tagging is that
it's possible to pull together a wide mix of cntent

May 31, 09:27:30 PDT> *marnie*: Eric: in del.icio.us that is achieved by
the user creating tag bundles

May 31, 09:27:37 PDT> *marnie*: but that's just one tool and one function

May 31, 09:27:39 PDT> *Beth*: Eric, also search and replace

May 31, 09:27:43 PDT> *Beth*: in the settings function

May 31, 09:27:47 PDT> *marnie*: i wonder how the janitor role can spread
across multiple tools

May 31, 09:27:50 PDT> *agenthandy*: what about giving the user a "flag"
for content you think is mis-tagged when pulling in a stream?

May 31, 09:27:54 PDT> *marnie*: Maybe it happens in aggregation sites?

May 31, 09:28:00 PDT> *Eric*: yes, but its fairly obtuse to the avg
user, tag bundles, lets work on making this more accessible

May 31, 09:29:56 PDT> *Beth*: Eric -- we still need some how tos for
some of the tools

May 31, 09:30:09 PDT> *Emily*: what how-to's do we need?

May 31, 09:30:13 PDT> *Emily*: maybe this is our next step?

May 31, 09:30:14 PDT> *Beth*: what may intutitive for one person isnt'
necessarily for another

May 31, 09:30:26 PDT> *Emily*: Hi Seth

May 31, 09:30:33 PDT> *Beth*: Welcome Holly

May 31, 09:31:12 PDT> *Eric*: Good points Beth, how to's need to express
why tagging, how this is applied, then straightforward tips to
developing and using tags within a community. To start with.

May 31, 09:31:31 PDT> *Beth*: eric, there are some great resources in
net2learn

May 31, 09:31:40 PDT> *Beth*: that explain much of that

May 31, 09:31:49 PDT> *Emily*: I am just wondering what how-to's still
need to be created

May 31, 09:31:50 PDT> *Holly Ross*: Hey there - so N-TEN would like to
help develop a set of nonprofit tags for different nonprofit verticals

May 31, 09:32:04 PDT> *Emily*: Holly, that is exactly what i was thinking

May 31, 09:32:04 PDT> *Holly Ross*: We've got an affinity group for
people interested in the topic at:

May 31, 09:32:05 PDT> *Beth*: Holly can you say more what you mean

May 31, 09:32:09 PDT> *Holly Ross*:
http://groups.nten.org/group.htm?mode=home&igid=1183

May 31, 09:32:45 PDT> *Holly Ross*: I'd like to see the sector develop
tags for nonprofits in general, but then also a set of tags that work
for arts orgs, vs. helath orgs, vs. advocacy orgs, etc.

May 31, 09:32:46 PDT> *Eric*: Yes, I have pointed some npos to the
learn.netsquared.org site, but I can see producing this material into a
more structured set of how-tos for broader consumption.

May 31, 09:33:02 PDT> *Emily*: that's what I was saying earlier

May 31, 09:33:04 PDT> *Beth*: like delicious for dummies

May 31, 09:33:19 PDT> *Holly Ross*: THe affinity group has a wiki and a
library that we could use to manage our work, and then publish out to
the sector

May 31, 09:33:56 PDT> *Emily*: which affinity group are you talking about?

May 31, 09:34:25 PDT> *Rob*: This one, Emily -
http://groups.nten.org/group.htm?mode=home&igid=1183

May 31, 09:34:34 PDT> *Holly Ross*: It's the delicious nptech tagging group

May 31, 09:34:41 PDT> *Emily*: I am in that group

May 31, 09:34:52 PDT> *Emily*: but I think people might think it is just
for the nptech tag

May 31, 09:35:00 PDT> *Emily*: because of the description of it

May 31, 09:35:07 PDT> *Beth*: Holly, would it make sense to "do it"
versus discuss how to do it?

May 31, 09:35:24 PDT> *Eric*: Yes delicious for dummies :) But the
concept of tagging itself is obtuse for folks I introduce it to, made
more obscure when delicious becomes the focus before the explanation of
tagging. I am always one for putting the tool second behind the concept

May 31, 09:35:33 PDT> *Holly Ross*: I think we can reframe it a bit -
and we need a "benevolent dictator" to lead the way

May 31, 09:35:46 PDT> *Beth*: agreed emily

May 31, 09:35:50 PDT> *Emily*: I would be interested in taking charge

May 31, 09:35:59 PDT> *Beth*: but after the concept, the benefits, and
results are introduced

May 31, 09:36:01 PDT> *Holly Ross*: Beth - I agree, we should just do
it. We might start by collecting the tags people are using

May 31, 09:36:05 PDT> *Beth*: there is the how-tos of a specific tool

May 31, 09:36:13 PDT> *Emily*: that's what we started doing before

May 31, 09:36:23 PDT> *Holly Ross*: where is that Emily?

May 31, 09:36:38 PDT> *Emily*: this about about a year ago

May 31, 09:36:44 PDT> *Emily*: when we first started nptech

May 31, 09:36:51 PDT> *Holly Ross*: btw: way more interesting in here
than the plenary!

May 31, 09:36:58 PDT> *Emily*: Marnie, are you still there?

May 31, 09:37:00 PDT> *Holly Ross*: Ah - so is this a good starting place?

May 31, 09:37:08 PDT> *marnie*: Yes.

May 31, 09:37:23 PDT> *Emily*: us there a way to collect the data again
from nptech like we did before?

May 31, 09:37:29 PDT> *Emily*: about the other tags being used?

May 31, 09:37:41 PDT> *Emily*: (I meant is not us)

May 31, 09:38:22 PDT> *marnie*: it would probably be hard to do it from
other tags.

May 31, 09:38:38 PDT> *marnie*: Someone (a volunteer) did the screen
scrapping necessary to get some data from the nptech tag.

May 31, 09:38:43 PDT> *Emily*: we did this before

May 31, 09:38:44 PDT> *Emily*: right

May 31, 09:38:51 PDT> *marnie*: I'm not sure what it would take to do
that across a broader set of tags

May 31, 09:38:55 PDT> *Rob*: (Holly, we could always talk about business
models for the nptech tag if you want... :> )

May 31, 09:39:12 PDT> *Emily*: no, I just meant nptech

May 31, 09:39:17 PDT> *Emily*: as a starting point

May 31, 09:39:22 PDT> *marnie*: Sure. I could get that again.

May 31, 09:39:24 PDT> *Emily*: not everything else

May 31, 09:39:25 PDT> *Beth*: Marnie, if you were to do the nptech thing
again - what lessons did you learn from it that you take to doing it
again with a different tag?

May 31, 09:39:25 PDT> *Emily*: thanks

May 31, 09:39:46 PDT> *Holly Ross*: is this rob cottingham?

May 31, 09:40:09 PDT> *Rob Cottingham*: yes

May 31, 09:40:19 PDT> *Emily*: I am looking at the data though

May 31, 09:40:23 PDT> *Emily*: and it all seems to technical

May 31, 09:40:27 PDT> *Emily*: so maybe that would not work

May 31, 09:40:30 PDT> *marnie*: (just pinged Brian del Vechio -- he's
going to do the nptech data pull)

May 31, 09:40:40 PDT> *Alex*: I have a tagging challenge for the room

May 31, 09:40:45 PDT> *Holly Ross*: awesome. Beth, yesterday, you told
me you might be interested in overseeing a group on this - true?

May 31, 09:40:52 PDT> *Alex*: and apologies if I'm covering repeat territory

May 31, 09:41:00 PDT> *Emily*: good, thanks marnie

May 31, 09:41:03 PDT> *Beth*: alex what is your challenge

May 31, 09:41:11 PDT> *Emily*: Holly, I am interested in this

May 31, 09:41:29 PDT> *Alex*: someone emailed us last night to ask why
our aggregator page for net2 blog posts only included excerpts -- and I
explained I've yet to find a tag search service with full articles

May 31, 09:41:33 PDT> *Alex*: any nominees?

May 31, 09:42:25 PDT> *Scott Baker*: I was wondering how the articles
posted to the private blogs get promoted? Is there are moderator?

May 31, 09:42:48 PDT> *Holly Ross*: Great Emily - for anyone who's
interested in working on the project, send me an email (holly@nten.org)
and we will set up a conference call to get started.

May 31, 09:43:07 PDT> *Beth*: great holly

May 31, 09:43:15 PDT> *Emily*: sounds great

May 31, 09:45:03 PDT> *Holly Ross*: The other part of the project i want
to do is collect case studies of how tagging has been used - especially
if it's been directly tied into nonprofit program

May 31, 09:45:17 PDT> *Beth*: Holly, I'd be interested in that piece

May 31, 09:45:21 PDT> *Emily*: we've been doing that on net2

May 31, 09:45:22 PDT> *Beth*: I've collected a bit already

May 31, 09:45:27 PDT> *Beth*: with email interviews

May 31, 09:45:30 PDT> *Emily*: I've been researching alot

May 31, 09:45:39 PDT> *taylor*: holly, can you use the netsquared
repository of case studies to help you?

May 31, 09:45:40 PDT> *Beth*: Emily has done some great work

May 31, 09:45:49 PDT> *Mark Liu*: Marnie are you there?

May 31, 09:45:54 PDT> *Emily*: and I think we might find some great
examples of tech places that work with nonprofits too

May 31, 09:45:55 PDT> *Beth*: there are on about half dozen in net2

May 31, 09:45:56 PDT> *Holly Ross*: great - I knew you guys had some
great cases studies already

May 31, 09:46:05 PDT> *Beth*: we need to get more people to add their
stories in net2

May 31, 09:46:29 PDT> *gabber785*: greeting everyone. just wondering if
any papers are available for download.

May 31, 09:46:37 PDT> *Beth*: what type of papers?

May 31, 09:46:45 PDT> *Beth*: on nonprofits and tagging

May 31, 09:46:50 PDT> *gabber785*: on any of the presentations

May 31, 09:47:51 PDT> *Beth*: I bookmarked some case studies and
articles in delicious - but I wanted to add stuff to one of the
net2learn centers

May 31, 09:47:58 PDT> *Beth*: haven't figured out how to participate in that

May 31, 09:48:21 PDT> *taylor*: Beth, yes, net2 needs to be more
identified as the repository of case studies and perhaps even an initial
source of introductions to new technologies

May 31, 09:48:37 PDT> *Beth*: hi Ruby

May 31, 09:49:07 PDT> *Eric*: It would be great to encourage more
comment on the case studies to, perhaps to elicit variant stories, or
more in depth details.

May 31, 09:49:43 PDT> *Emily*: it would be good if more people wrote
about them on their blogs/websites

May 31, 09:49:50 PDT> *Holly Ross*: I agree. I would also like to use
skype and other technologies to create video case studies.

May 31, 09:50:02 PDT> *Holly Ross*: to go back and interview the folks
who have already done case studies.

May 31, 09:50:06 PDT> *Scott Baker*: The microsoft phone idea (plug into
tv) was not that warmly received.

May 31, 09:50:07 PDT> *Holly Ross*: and then find more

May 31, 09:50:10 PDT> *taylor*: emily, that's exactly what we need to
encourage as well.

May 31, 09:50:41 PDT> *Eric*: This would be terrific Holly, I have to
say the #1 great resource on the net2 site for the nonprofits I
introduce it to are the case studies, and they always ask for more
examples, more details.

May 31, 09:50:57 PDT> *Eric*: It really gets folks into the material

May 31, 09:51:24 PDT> *Beth*: you're right eric..

May 31, 09:51:24 PDT> *Eric*: case studies = the gateway drug

May 31, 09:51:28 PDT> *Beth*: I emailed folks who shared case studies
with some follow up questions

May 31, 09:51:31 PDT> *Beth*: to get at lessons learned

May 31, 09:51:35 PDT> *Beth*: no only what they did

May 31, 09:51:41 PDT> *Beth*: but they learned worked or didn't

May 31, 09:52:06 PDT> *Holly Ross*: We can use N-TEN's web conferencing
software to record things and then make the recordings available

May 31, 09:52:54 PDT> *Emily*: I think we should do case studies of
nonprofit technology related companies/consultatns on N-TEN

May 31, 09:53:02 PDT> *Emily*: since Net2 is more about nonprofits

May 31, 09:53:28 PDT> *Eric*: Good move Beth, lessons learned helps a
lot, and makes for creating very compelling presentations/workshops when
on the road for the speakers in us

May 31, 09:54:02 PDT> *Eric*: web conferencing would be great to hone in
on particular points. Or to gather perhaps 4-5 folks together to compare
experiences.

May 31, 09:55:47 PDT> *Beth*: Eric - what is your last name?

May 31, 09:56:00 PDT> *Eric Leland*: sorry

May 31, 09:56:13 PDT> *Eric Leland*: Such a long name ynow :)

May 31, 09:56:40 PDT> *Holly Ross*: N-TEN is not just about consultatns

May 31, 09:56:43 PDT> *Emily*: I know

May 31, 09:57:00 PDT> *Emily*: but to make it different from what Net2
is doing

May 31, 09:57:05 PDT> *Scott Baker*: Did anyone catch the first book
recommendation (James something)

May 31, 09:57:15 PDT> *Beth*: it is 10:00 a.m. and the tagging official
chat is ending

May 31, 09:57:37 PDT> *Beth*: Any last words to add?

May 31, 09:57:54 PDT> *Eric Leland*: great action oriented conversation :)

May 31, 09:58:15 PDT> *Katie Laird*: really good stuff - many thanks
Beth and all

May 31, 09:58:22 PDT> *gabber426*: The Wisdom of Crowds

May 31, 09:58:30 PDT> *Beth*: Thanks Katie, Eric, Emily, Marnie, Holly,
Grace, Bob, and others

May 31, 09:58:33 PDT> *Beth*: yes

May 31, 09:58:37 PDT> *Beth*: and all the gablers

May 31, 09:58:40 PDT> *Scott Baker*: Thanks



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